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Bringing Voicemail To The Desktop Increases Business Efficiency

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By : Gen Wright    29 or more times read
Submitted 2010-03-13 00:00:00
Voicemail is a wonderful invention - the next step up from the answering machine, voicemail allowed individuals to easily retrieve messages without the need for a clunky piece of equipment, and enabled easy saving or deletion as needed. It still left much to be desired, however - you have to listen to messages in the order that they were recorded, and juggle the phone while trying to write down any pertinent information.

With voicemail on your desktop browser, you can easily sort your voicemails and listen to them in order of importance. The name or phone number the call originated from is clearly visible, along with the time and date of each message. You can select which one you wish to hear, and play it right from your web application.

Alternately, you still have the option to listen to your voicemails from your inbox, or by using a standard handset. This versatility makes it simple for you to retrieve, replay and save or delete your voice messages no matter where you are.

An advantage of voicemail on an easy to use interface is that you can listen hands free, enabling you to take notes or enter information into a document or program depending on the nature of the message. Integrating your voicemail and email systems with the help of a hosted business phone system allows you to centralize your message center.

Emails can be worked through as well as voice messages and any overlap or duplication can be quickly spotted. This can significantly cut down on wasted time dealing with multiple messages from the same person about the same thing. You can also update your contacts' information by matching email addresses, phone numbers and other information all in your desktop.

When you receive a voicemail, it will show up in the interface as a new message. Once you have played the message back you will be presented with the option to either save or delete the message. If you have the appropriate features, you can even click to call the person back right from your browser window.

The streamlining of voice calling and messaging with online features like instant messaging and email enables you to run your business more efficiently. Unified communication is the next level up from standard business phone and internet communications and data transfer.

You can combine all of your data and communication tools into a single organism that allows you to track everything that goes on in your office. The various features available open the door to a new way to work, and a world in which team members stay constantly in touch, messages and data can be transferred in the blink of an eye, and conferences or projects carried out in a virtual workplace.
Author Resource:- Andrew enjoys writing on topics such as hosted pbx and business phone service.
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